Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@gifthomeland.com
It should be noted that some products do not allow personalization. If you are prompted to provide personalization fields on the project page, please send us an email. This will enable our production team to obtain the necessary information so that we can make your personalized gift exactly as you wish. If there is no personalization, sorry.
For a few items, we will provide a personalized display of the appearance of the gift based on the personalized information you need. As we said, we will try our best to help you, please understand.
Using standard shipping methods, most orders will be delivered within 8-10 days. Using express shipping, most orders can be delivered within 5-7 working days. Working days are Monday to Friday, except major holidays. Urgent orders will be delivered within 3-6 working days.
Once the order is shipped from our warehouse, a confirmation email will be sent to your email address on file with your tracking number. If your order is placed online, you can check the status of your order. Please note: It may take up to 24 hours for the carrier to display the updated order status on your order. If your order was placed by mail or phone, please contact us by phone or email, and we will be happy to update you on the status of your order.
Gifthomeland ships orders via UPS, ePack, FedEx or USPS for timely delivery.
Your order enters our production facility as soon as it is placed so that we can provide you with very fast service. Therefore, changes to the order are not allowed. We encourage you to spend more time reviewing your order before submitting it, check your spelling and make sure you haven’t missed anyone. If you make a mistake and need to reorder, we will be happy to offer you a generous 50% discount.
There are no taxes. Easy to order.
Our email: support@gifthomeland.com
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